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Help · People and safety

Account security

Your Silux Media account (on the website) controls sign-in for the apps and TVs.
Your account on the website — Overview, Plan & billing, Servers, Orders and Settings: invoice details, password, sign-in codes, signed-in devices, your data, and Connect a device.

Sign-in codes

  1. 1Website → Account → Settings → Sign-in codes (the only place to change them).
  2. 2Choose how you get your 6-digit code: email, Telegram or an authenticator app — see Sign-in codes for step-by-step setup.
  3. 3From now on the website and the apps ask for the code after your password, and say where to find it.

Signed-in devices

Account → Settings → Signed-in devices lists every app, TV and browser. Sign out one, or sign out all others.

Password

Changing your password signs out your other devices. Server passwords (for Connect directly) are separate and set in the server's web app.

Your data

Download a copy of your account data, or ask for your account to be deleted, from Account → Settings.

Questions

I lost my authenticator

Contact support from the website with the email on your account.

Last updated 2026-11-12.