Version 1 · effective 1 January 2026
Draft — requires review by a UK solicitor before launch.
Acceptable Use Policy
This policy applies to everyone using Silux Media software and services provided by Silux Control UK Ltd T/A Silux Media ("Silux Media"), whether self-hosted or hosted.
Lawful content only
Only stream content you have the right to use: media you own, have created, or are licensed to play. Silux Media is a tool for your personal media library, not a way to obtain or share content you don't have rights to.
You must not
- Upload, store, stream or share content that infringes copyright or other rights, or distribute your library to the public.
- Use the service for content that is unlawful, including child sexual abuse material, extremist or terrorist content, or content that harasses or threatens others.
- Resell access to your server or hosted account, or operate it as a commercial streaming service, unless your plan explicitly allows it.
- Abuse our relay or cloud services, for example by deliberately routing traffic through the relay to avoid direct connections, or by generating traffic designed to overload them.
- Attempt to bypass plan limits or licensing checks, tamper with entitlement tokens, or interfere with other customers' use.
- Probe, scan or test the security of our systems without our written permission (we welcome responsible disclosure at info@siluxmedia.com).
- Send spam or malware through any part of the service.
Accounts and sharing
Plans include a set number of users and simultaneous streams. Share your server only with people in your household or whom you personally invite, within those limits.
What we do about misuse
Hosted plans: we may remove or disable access to content that clearly breaks this policy or that we are legally required to remove, and we will tell you when we can. For any plan, we may suspend or terminate accounts for serious or repeated breaches after giving notice where appropriate. We cooperate with law enforcement when the law requires it.
Reporting
Report suspected misuse or rights infringement on a hosted service to info@siluxmedia.com. Include enough detail for us to find the content and, for copyright complaints, details of the rights you hold.
Changes
We may update this policy; material changes will be notified in advance.