First time: create your vault
- 1Open your Cloud server (Account → Servers → Open your server).
- 2Choose a vault passphrase — 12+ characters; a short sentence works well — and type it twice.
- 3Save the recovery key it shows somewhere safe. Silux Media can't reset your passphrase.
Upload
- 1Click Upload in the top menu.
- 2Choose where it goes: Films, TV, Music, Photos or Books.
- 3Drag files or whole folders onto the box, click it to choose files, or use Choose a folder (sub-folders are kept). Progress shows for each file; three upload at a time.
- 4Big uploads resume if the connection drops — or if you close the browser: choose the same files again and each continues where it stopped.
- 5Name TV files like “Show Name S01E02.mkv” and subtitles like “Film (2020).en.srt”.
Storage
The Storage bar shows space used of your plan; extra storage is available as an add-on. Uploads never count against your streaming allowance.
Unlocking
After a restart the library is locked until the owner enters the vault passphrase (Unlock your library). Forgot it? Use your recovery key to set a new one.
Questions
Can Silux Media see my files?
No. Files, names and history are stored encrypted; only ciphertext is kept and the passphrase is never stored.
My Cloud server isn't active yet
New Cloud servers take up to 3 days to activate; we email you when yours is ready.
Last updated 2026-11-12.
