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Help · Away from home and Cloud

Silux Media Cloud

Silux Media Cloud is your own Silux Media server, run for you in our data centre. No computer or NAS at home: upload your library and watch it on every device.
Upload films, music and photos — Add media to Silux Media: media folders on your own server, or drag-and-drop uploads to Silux Media Cloud.

1. Order

  1. 1Choose a Cloud plan on the Pricing page (Silux Media Cloud tab) and check out.
  2. 2You get an email confirming your order, and your account shows the server as Being prepared.

2. Activation: up to 3 days

We set up each Cloud server for its owner, so activation can take up to 3 days. We email you the moment yours is ready.

Your paid period starts the day your server is active, so you never pay for days you couldn't use it. If it isn't ready within the time we promised, you can have a full refund.

3. Create your private vault

  1. 1Open your Cloud server: Account → Servers → Open your server.
  2. 2Choose a vault passphrase (12+ characters; a short sentence works well) and save the recovery key somewhere safe.
  3. 3Your library is encrypted with that passphrase. We never store it and can't read your files.

4. Upload your library

  • In the web app choose Upload, pick Films, TV, Music, Photos, Books or Audiobooks, then drag files or whole folders in, or use Choose a folder.
  • Folders keep their sub-folders (a show with its Season folders arrives as it is on your computer).
  • Big films upload in pieces: if the connection drops, or you close the browser, choose the same files again and each continues where it stopped.
  • Three files upload at a time, so a big folder doesn't swamp your connection.
  • Uploads go only through Silux Media, encrypted, and never count against your streaming allowance.
  • Photos and videos from your phone can upload automatically from the Silux Media app (Camera upload).

5. Watch anywhere

Sign in to any Silux Media app with your account and choose your Cloud server. Streaming is end-to-end encrypted and adapts to slow connections, like a server at home.

Storage and streaming allowances

Each plan includes storage and a monthly streaming allowance (shown on the Pricing page). The Storage bar on the Upload page shows what you've used; extra storage and streaming are available as add-ons.

Questions

How long does Cloud take to activate?

Up to 3 days. We email you as soon as it's ready, and your paid period only starts then.

When am I charged?

At checkout. Your first paid period starts on the day your server is active, so you don't lose any days.

Can Silux Media see my files?

No. Files, file names and watch history are encrypted with your passphrase, which we never store.

Do uploads count against my streaming allowance?

No. Only streaming out of your server counts.

Last updated 2026-11-13.